Terms of Service | HolaRoof

1. Acceptance of Terms

By accessing or using the HolaRoof platform at holaroof.com ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Platform. These Terms apply to all visitors, users, and others who access the Platform.

2. Description of Service

HolaRoof provides a digital platform for designing hybrid solar roofing systems, generating Bills of Materials, connecting homeowners with certified installers, and managing solar roof projects. The Platform is operated by HolaRoof S.L., a company registered in Spain (Reg. No. B22655179).

3. User Accounts

Account Registration

You must register for an account to access most Platform features. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials.

Account Types

Customer accounts: For homeowners exploring solar roofing solutions
Partner accounts: For certified installers and distributors (requires application approval)
Worker accounts: For HolaRoof employees (restricted to @holaroof.com email addresses)

4. Platform Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Platform in any way that violates applicable laws or regulations
Attempt to gain unauthorised access to any part of the Platform or its systems
Transmit any harmful, offensive, or disruptive content
Use automated tools to scrape or extract data from the Platform without permission
Impersonate any person or entity or misrepresent your affiliation

5. Partner Program

Installation Partners and Sales Partners are subject to additional terms agreed upon during the partner application process. Partner status may be revoked if partners fail to meet quality standards, violate these Terms, or engage in conduct detrimental to HolaRoof or its customers.

6. Intellectual Property

The Platform and its contents, including but not limited to software, text, graphics, logos, and images, are the property of HolaRoof S.L. and are protected by applicable intellectual property laws. HolaRoof® is a registered EU trade mark (No. 019248265). You may not reproduce, distribute, or create derivative works without our express written permission.

7. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. HolaRoof does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components. Roof design configurations and Bill of Materials generated through the Platform are indicative only and should be verified by a qualified installer before ordering.

8. Limitation of Liability

To the fullest extent permitted by applicable law, HolaRoof shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability shall not exceed the amount paid by you for Platform services in the twelve months preceding the claim.

9. Governing Law

These Terms are governed by the laws of Spain. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Orihuela, Alicante, Spain.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the new Terms.

11. Contact

HolaRoof S.L.
Avenida Teodomiro 19, 03300 Orihuela, Alicante, Spain
Email: info@holaroof.com